Client Testimonials
Scott Howell, CEO
Northern Industrial, Inc
Our Company is a mid-sized private OEM with facilities in 7 countries. The international aspect of our business has an important influence on our staffing decisions. Many of our North American salaried positions must work across cultural, language and social boundaries in dealing with their international colleagues and customers. Our Corporate culture has developed to embrace cultural differences and use them to improve results. When we fill a salaried position, we have learned it is critical to the success of the candidate that we have an excellent fit with our team and our culture, in addition to being competent to perform the expected duties.
Craig Macdonald has been my recruiter-of-choice since 1992. He does all our work in North America. We wish he would do work in Europe. His work for us includes recruiting our current CFO, three division Presidents, and department managers in manufacturing and sales. National statistics indicate a 50% failure rate for recruited leaders. Since 1992 we have yet to have a failure with a recruited leader. We have lost some recruited personnel over time to better opportunities, but as a percentage, no more than non-recruited personnel.
I believe the key to Craig’s success in our Company is the investment he has made, and continues to make, in knowing our key personnel and our Company culture. Craig has invested many hours with our key people, understanding how we manage our business and who we are. When we start a search, Craig forces us to do our homework at the front-end, helping us focus upon the critical requirements of the role and the keys to success in it. When we finally speak with a candidate, we have great confidence the interview will be a wise investment of time by all. When we become serious about a candidate Craig guides us through in-depth analysis of the results of reliable personal profiles, background and
reference checks. When the process is complete, our team has great confidence in the decision made.
We view Craig as an extension of our senior management team. He is a known quantity whose counsel and advice is sought and trusted. His initial relationship with the Company was with me, but if I was no longer here, I am confident his relationship with Northern Industrial would continue unchanged. We feel fortunate to have Craig as part of the Northern Industrial team.
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